Google Drive hit by three outages this week - mccrayregractools1976

Google Drive, the cloud repositing and applications suite used by millions at home and at work, has suffered three service interruptions this workweek, devising information technology impossible at times for unnatural users to access their files and applications.

Arsenic logged in the official Google Apps Status website, the first optical phenomenon happened on Monday, and was an outage that lasted about three hours and affected 33 percent of Google Drive substance abuser requests. Stirred users got error messages, long burden multiplication and timeouts, according to an incident report posted on Wednesday.

This job was triggered by a bug in the Google net's operate software, which caused the system to shift traffic over to unaffected network connections and servers. Unluckily, this traffic load up-balancing increased latency in the servers and caused another bug, this time in the computer software that manages Beat back user connections and sessions, causation the access problems.

According to Google, it fixed the control software glitch that caused the initial problem, and testament change its load balancing policy to provide "greater isolation" between network services. The company is also mend the second Drive-specific beleaguer, making changes so Parkway will be "far much resilient" to latency and errors, and to improve Drive's alert and monitoring system.

Motor suffered another outage on Tuesday that affected an undetermined number of users and lasted obviously two hours. On Thursday—the day after Google promulgated the report about the first secondary—Drive was rocked by another outage that took around 12 hours to patch. It's non clear what portion of Drive users were stilted by this third secondary, which Google first acknowledged at close to 9:30 a.m. EST and declared resolved at around 8:40 p.m.

Google didn't immediately respond to a request for comment.

Google Drive is break u of free, respective Google accounts, as well as a component of Google Apps, the suite for businesses, schools and government agencies that also includes Gmail, Calendar and Sites. Google Apps is relinquish for schools and universities, but starts at $50 per user, per year, or $5 per exploiter, per calendar month, for businesses.

Equally Google Drive faltered this week, frazzled users took to discussion forums, Twitter and other social media forums to limited their foiling and ira about losing access to their documents.

Last calendar week, Microsoft struggled to hold a bug that affected Hotmail and Outlook.com webmail services for about 16 hours and its SkyDrive cloud storage service for several hours.

Even outages as brief as 10 minutes can have serious ramifications for users who are hard to access time-sensitive message, so organizations that bank on defile-based services for things like storage, e-mail and collaboration applications need to carefully vet providers, said industriousness analyst Michael Osterman from Osterman Enquiry.

CIOs and IT managers need to evaluate providers' level of redundancy, table service level guarantees and security safeguards, e.g., to make sure they equalize the requirements of their organization.

Nevertheless, helium cautioned against assuming that cloud-based services are more prone to outages than systems housed inside companies and managed by their IT section.

"It is important to note that on-premise, internally managed systems can be subject to the same types of problems and the same impacts along downtime. These kinds of internal outages are seldom reported extramural the company, and sol it give notice appear that cloud-based services are inferior reliable than internal systems and that is unremarkably not the subject," he said via email.

Updated at 2:17 p.m. PT with comments from an analyst.